High winds and lightning caused three power outages of short duration in Grenada County on Wednesday and one longer outage.
A tree fell across Jackson Avenue near Meadowbrook Road at 9:02 a.m., according to Jim Lyles, Entergy’s customer service manager in Grenada.
“The tree blocked traffic on Jackson Avenue and broke three primary conductors and two cross arms, causing a power outage to 1123 customers,” said Lyles.
The outage affected customers on Koppers Drive, Jackson Avenue to Monroe Street, on Provine Road and Highway 8 from Country Club Drive to J H Biddy Road, Lyles said.
Restoration personnel isolated the line segment south of Jones Road at Jackson Avenue and restored power to all but 60 customers by 9:55 a.m., then began to remove the tree and repair the power line, according to Lyles. All customers were restored at 3:48 p.m.
“We knew this outage was going to take a long time to repair and affected a lot of homes, schools and businesses, so we did what we could to restore as many customers as possible as quickly and safely as possible” said Lyles. “We know power outages are inconvenient and disrupt lives, so we work hard every day to prevent outages and restore power as quickly as possible.”
Entergy has a new outage information system to keep customers informed about outage restoration. According to Lyles, the system makes it easy to report outages by text from mobile phone or smart phones.
To register your mobile phone text REG to 368374, then follow the prompts to enter your account number and zip code. Customers may also register at entergy-mississippi.com. Customers will need their Entergy account number, which is located on their bill, and will be asked to create a user name and password.
“Once registered, you’ll be able to text quickly without having to remember a number,” Lyles said. “The system responds in seconds, providing useful information very quickly. The system will alert you by text when there’s an outage at the address associated with the account and when power is restored.”